Webinar: Onboarding 101
Poor onboarding or even no onboarding at all is the main reason why prospects opt out or why new customers eventually lose interest in your products or services.
Let’s face it, you cannot guide each individual customer individually through the process. So how can you use your email to give your prospects a positive experience right from the start, encouraging them to opt for you and to continue to use or buy your products or services?
You want to approach your customers in a more personal way, but you do not really know how to get them on board? Make sure you do not miss out on our webinar Onboarding 101.
This is what you will learn:
Let’s face it, you cannot guide each individual customer individually through the process. So how can you use your email to give your prospects a positive experience right from the start, encouraging them to opt for you and to continue to use or buy your products or services?
You want to approach your customers in a more personal way, but you do not really know how to get them on board? Make sure you do not miss out on our webinar Onboarding 101.
This is what you will learn:
- Why onboarding is important in achieving customer loyalty
- How to guide your recipients via the right emails to their aha-experience
- Building a customer journey and translating it into an automation scenario
- Why people do not get beyond a certain step, and what you can do about it
- What makes a proper onboarding email different from a really effective one
- Types of onboarding emails and their specific objective – and how you can make them work for you
- Tips on the design and wording of your onboarding emails
- And much more to make your contacts take action!
